What's your cancellation policy?
You can cancel the Foundations plan at any time. Given the nature of the ESQ plans, we do not provide refunds for that plan type, but you can preview the service plan specifically to your needs for free before deciding to subscribe by booking a demo with us.
Is this a consulting service?
Mostly no. Our technology is a self-service SaaS Platform. We do however provide an "ESQ Managed" plan where we take on a lot of the project management of answering security questionnaires and other requirements your staff would otherwise have to coordinate around.
We don't offer other security consulting services, but have invested heavily in our knowledgeable Client Success team to ensure those sticky security and compliance questions get answered for you.
Why is Foundations included in the ESQ plans?
We're really good at helping our Clients do the "homework" behind security requirements. That means sometimes rolling out things like a new policy or training your staff or doing a vulnerability scan against your app.
Those are all tools in our Foundations plan, and you'll need them to stay in compliance with current requirements, and for the next questionnaire that wants to see a fresh report on those things, so we include those tools as one plan in the ESQ service. It's also a great set of tools and sensors to strengthen your defenses and keep your company secure.